Cancelation Policy

IN ORDER TO ENSURE OUR CLIENTS HAVE FULL ACCESS TO ALL AVAILABLE SESSIONS, 24 HOUR NOTICE IS REQUIRED FOR A MISSED SESSION TO BE REFUNDED TO YOUR ACCOUNT ONLY. NO CASH REFUNDS WILL BE GIVEN.

Once you reserve a session, you must cancel it within 24 hours of the session start time or you will lose the class.

Please note that this 24 hour cancellation policy applies to all clients, both group classes and 1 on 1 sessions.

If you cancel a session with less than 24 hours’ notice you will not be refunded for that class.

If you do not show up for your class, you will not be refunded for that class.

If you sign up for multiple classes in a row and do not attend all of them, you will not be refunded for the missed class.

If you have an illness or emergency, you are allowed two missed classes per calendar year with no penalty. You must call or email the studio to request the wavier.

All clients must have a credit card on file.

Refunds will NOT be issued for any reason.

All sessions must be paid for before services are rendered. Packages may be frozen for a period of up to 2 months with prior permission/consent of the manager.

Packages are non-transferable and may not be shared. We will however at your request, transfer balances on any non-expired packages into a different package (used portions will be recalculated at the single lesson / class rate.)

Please note that each package type has a set expiration date, so please ask for the expiration date at the time of purchase.

A Membership may be frozen no more than once per year for a maximum of 2 consecutive months beginning on the day of their term, in one-month increments, for a fee of $30 per month, with the total payable in advance.

We will only extend expiration dates in the event of an emergency or with prior management approval. In the event you need a suspension for any reason (medical, vacation, etc.), please let us know at least a month ahead of time so that we can make arrangements for you.
All cancellations of memberships must be cancelled in writing, before the next billing cycle. No refunds will be given for cancellations after the billing date for any reason.